Frequently Asked Questions
4.1. The game doesn’t work, what can I do?
If you experience any technical problems while playing at Jackpot BOB you might be able to solve these by following the steps below:
• Make sure that cookies and Javascript are enabled.
• Update your current browser.
• Try a different browser.
• Delete your temporary internet files and internet cookies.
These tips should help you fully enjoy your journey in our gaming universe. Happy exploring!
4.2. How do I enable Javascript?
Jackpot BOB use Javascript to provide you with the best possible gaming experience. Javascript is normally enabled by default in all browsers, but we suggest that you make sure Javascript is enabled for your browser. For more instructions please click below:
• Google Chrome
• Mozilla firefox
• Internet explorer
4.3. How do I delete temporary files and internet cookies?
Deleting your temporary internet files and cookies can solve your technical problems. How you do this depends on what browser you are using:
4.4. How do I make a screenshot?
In case of technical issues that cannot be resolved through standard procedures, we may ask you to provide a screenshot for additional assistance. Here's how to do it:
• How to make a screenshot in Windows
• How to make a screenshot on Mac
This will allow us to better understand your situation and provide you with more precise assistance. We are here to help you set sail towards a worry-free gaming experience!
4.5. What happens if my internet connection is cut off during a game?
If a disconnection occurs in the middle of your adventure in a game, and you can't reconnect immediately, don't worry. The system will leave you undisturbed for a certain period of inactivity, then return you exactly where you left off in your game. Your gaming journey will continue smoothly!
